Xeni

As an Agency owner, you have the option to block the itinerary for your clients. Generally, you have 24hrs to ticket the itinerary. Please connect with cust...

No, refundable bookings are fully refunded.

The travel agent must make a request to Xeni, who will contact the inventory provider. We will respond in less than 24 hours and update you through email. I...

1. Connect to the agency command center using your login and password (Should be agency owner). After successfully logging in, go to the command center and ...

In order to invite your staff members to The Command Center, follow the below steps. 1. Login as an Agency Owner and navigate to Command Center -> Ag...

In order to change card for your subscription, follow the steps. 1. Login as Agency Owner and navigate to Command Center -> Payment Settings 2....

If you have received a credit from an airline, you will have to use it directly on their site - we don’t have the ability to redeem a credit on Xeni.

You must go to the airline website to update your miles information.

You must go to the airline website to select your seats and meal plan.

Xeni supports the agent in servicing their traveler. The agent can either raise a request through the Help section of the command center or contact Xeni th...